Terms & Conditions
Who we are
Our website address is: https://welligo.in/
Welcome to Welligo OPC Private Limited! These Terms and Conditions (“Terms”) govern your use of our website www.welligo.in and any services, products, or features offered by Welligo OPC Private Limited. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website.
1. Acceptance of Terms
By using the website, you confirm that you are of legal age to form a binding contract or have obtained parental consent to use the website. You also agree to follow all applicable laws and regulations. If you do not agree to these Terms, please discontinue your use of the website.
2. Account Registration
- Account Creation: To access certain features on our website, you may need to create an account. You are required to provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account and password.
- Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
- Account Termination: We reserve the right to suspend or terminate your account if you violate any of these Terms.
3. Use of Website
- Eligibility: You must be 18 years or older to place an order on our website or to use our services.
- Website Use: You agree to use our website solely for lawful purposes and in a manner that does not violate any local, state, national, or international laws. You are prohibited from engaging in:
- Hacking, modifying, or attempting to gain unauthorized access to our website.
- Distributing viruses or harmful software.
- Misusing or exploiting any content on the website.
4. Product Information
- Product Descriptions: We strive to ensure the accuracy of all product descriptions, images, and pricing on the website. However, we do not guarantee the accuracy or completeness of this information. Product prices and availability are subject to change without notice.
- Pricing Errors: In case of pricing errors or discrepancies, we reserve the right to cancel or modify any orders placed at an incorrect price, even if the order has been confirmed.
5. Orders and Payments
- Order Acceptance: When you place an order on our website, it does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order at our sole discretion, including after an order has been confirmed.
- Payment Methods: We accept various payment methods, including credit/debit cards, online banking, and other third-party payment processors. You are responsible for ensuring that your payment method is valid and up to date.
- Transaction Security: We use secure encryption technology to process payments. However, we are not responsible for any issues arising from third-party payment processors.
6. Shipping and Delivery
- Shipping Policy: We strive to ship your orders promptly. Delivery times are estimates and may vary depending on factors like your location and product availability.
- Shipping Costs: Shipping fees may apply depending on your order’s size, weight, and delivery location. These costs will be displayed at checkout.
- Order Tracking: Once your order has shipped, you will receive a tracking number to monitor its status.
7. Returns and Refunds
Please refer to our Returns and Refunds Policy for detailed information regarding returns, exchanges, and refunds. By making a purchase, you agree to abide by our return policy.
8. Privacy and Data Protection
By using our website, you consent to our Privacy Policy. We are committed to protecting your privacy and handling your personal data responsibly. For more details on how we collect and use your personal information, please refer to our privacy policy.
9. Intellectual Property
- Ownership: All content on the website, including text, graphics, images, logos, and software, is the property of Welligo OPC Private Limited or its licensors and is protected by copyright laws. You may not copy, reproduce, distribute, or create derivative works from any content without prior written consent from us.
- Trademarks: “Welligo” and other marks used on our website are trademarks of Welligo OPC Private Limited. You may not use our trademarks without permission.
10. Limitation of Liability
- No Warranty: We provide the website and services “as is” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
- Limitation of Damages: To the fullest extent permitted by law, Welligo OPC Private Limited will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability will be limited to the amount you paid for the specific product or service in question.
11. Indemnification
You agree to indemnify, defend, and hold harmless Welligo OPC Private Limited, its officers, directors, employees, agents, and affiliates from any and all claims, damages, liabilities, and expenses (including legal fees) arising out of your use or misuse of our website or violation of these Terms.
12. Termination
We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that violates these Terms or for other reasons deemed appropriate by us. Upon termination, all rights granted to you will immediately cease, and you must stop using the website.
13. Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Uttarakhand, India].
14. Changes to Terms
We may update or modify these Terms at any time. Changes will be posted on this page, and the revised Terms will take effect immediately upon posting. We encourage you to review these Terms periodically to stay informed about any changes.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Phone: +91 97191 31680
Email: support@welligo.in