Privacy Policy

Who we are

Our website address is: https://welligo.in/

Privacy Policy

At Welligo OPC Private Limited, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.welligo.in and make purchases on our platform. By using our services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

• Personal Identification Information: When you visit our website, create an account, or make a purchase, we may collect personal information such as:
  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (credit/debit card information, etc.)
• Non-Personal Information: We also collect non-personal information such as:
  • Browser type
  • Device type
  • IP address
  • Cookies and usage data to enhance your user experience

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Transactions: We use your personal information to process orders, confirm purchases, and deliver products to the correct address.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Improving User Experience: To analyze usage patterns, enhance our website’s functionality, and offer personalized recommendations.
• Marketing and Promotions: To send you information about new products, offers, and updates related to your interests. You can opt out of marketing emails at any time.

3. How We Protect Your Information

We prioritize the security of your personal information:

• Encryption: All sensitive data, such as payment details, are encrypted using Secure Socket Layer (SSL) technology.
• Data Security Measures: We implement strict physical, electronic, and managerial procedures to safeguard your data.
• Access Control: Only authorized personnel have access to your personal information, and they are trained to handle it with care.

Despite our efforts, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies are small files stored on your device that help us recognize you and improve website functionality. These technologies allow us to:

• Remember your preferences and settings
• Analyze traffic patterns and improve our services
• Personalize content and ads based on your interests

You can control or disable cookies in your browser settings. However, doing so may affect your ability to access certain features of our website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These third parties are bound by confidentiality agreements and only use your information for the purposes specified by us.

We may also share your information in the following situations:

• Legal Requirements: If required by law or to protect our rights and safety, we may disclose your information to law enforcement or other government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can access and update your personal details at any time through your account settings on our website.
• Request Deletion of Your Data: You can request that we delete your personal information, subject to any legal or contractual obligations we may have.
• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe using the link in the email or by contacting us directly.

To exercise these rights, please contact us at support@welligo.in.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to these third-party sites, and we encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@welligo.in
• Phone: +91 97191 31680

We are committed to addressing your privacy concerns and ensuring a safe shopping experience.